Frequently asked questions
Answers before you get started.
Important details about the current TPG PAY preview and planned services.
Can I deposit, withdraw or transfer money now?
Those services are not available until their payment and custody providers are configured and the relevant controls are in place.
Is the $10 membership fee payable now?
No. $10 is the planned membership price. Checkout is not enabled and you should not send payment to anyone.
Does the app provide investment advice?
No. Public market references and product demonstrations are informational only and are not investment advice, quotes or instructions to trade.
How can I contact support?
Use the contact form on this site or email support@transpayglobals.com. Do not include passwords, verification codes or payment-card details.